Concord Guest Access Changes — FAQs

General

What changes did you make to Concord Guest Access?

Beginning February 8, 2024, Concord Guest Access in its current state is no longer available. To continue accessing Concord, you will need to create an account.

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Why did you make changes to Concord Guest Access?

The primary reason is security. As Concord’s base of users expands, the wise course of action is to continue to implement high security standards in every aspect of the program. This protects our customers as well as Concord itself.

Additionally, having an account that includes an email address means we can communicate directly with you, both about new features and to answer any support questions you may have; it also enables you to have greater access to additional Concord features like Recent and Favorite searches that were not available to Guest Access users.*

* You are able to opt out of marketing emails in your Settings.

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My Account

How do I know if I have an account?

Click here and enter your first name, last name, and email address. If you are prompted that your email address is already in use, then you already have an account. To log in, return to the Login page and type in your email address and password. If you’ve forgotten your password, you can reset it by clicking on “Forgot Password?” link.

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How do I create an account?

Click here to create a free account. Or, go to the Concord login page, and click on the “Create a Free Account” button.

The last step in creating your account gives you two options: 1) sign up for a 30-day free trial (no credit card required), or 2) subscribe to Concord. If you subscribe between February 8 and July 1, 2024, you will receive a 25% discount on an annual subscription for the first year ($60 for a year instead of $80).

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I have an account, but already used my free trial. Can I still access Concord for free?

Yes. You can access Concord for free by logging in with your email and password. If you forgot your password, you can click here to reset it.

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I have an account, but it’s in Read-Only mode. Can I still access Concord for free?

Yes. You can log in to Concord using your email address and password. In addition to accessing Concord’s basic functionality, you can also read any lists you created in the past while you had an active subscription.

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What do you mean by Read-Only mode?

The Read-Only version of Concord allows you to use Concord’s basic features while also allowing you to retain lists and folders you created during your subscription or free trial. While in “Read-Only” mode, you have less access to Concord’s features; two examples are that you cannot save any new citations or lists, nor can you read or play hymns.

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I have an account, but I forgot my password. How do I reset it?

Click here to reset your password. For additional help, email us at [email protected].

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Pricing & Discounts

Do I have to pay for Concord?

There is a free option and a paid option. Either way, you will need to set up an account (with an email address and password) and register for a free trial to continue using Concord. After your 30-day free trial, your account will transition to what’s called “Read-only” mode if you do not subscribe. In that mode, you’ll still be able to use Concord’s basic features for free when you log in to your account. No payment method is required unless you decide to subscribe.

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How much is a subscription to Concord?

Monthly PriceAnnual Price
First-year Discount$7.50$60 first year;
$80 renewal rate
Regular$7.50$80
Previous Concord Customer *$7.50$72
Currently Enrolled Student$5$60
Gift ** (click here for more information)$60

* Previous Concord Customer discount is available to Concord Desktop 2.1 and Windows 95 owners.
** Gifts may not be given to yourself.

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What is the discounted rate for signing up for a Concord subscription?

Enjoy a discounted rate when you subscribe annually to the full version of Concord between February 8 to July 1, 2024. This subscription is offered at a 25% discount ($60 for a year instead of $80) for the first year only.

When your one-year discounted subscription concludes, your subscription will automatically renew at the annual rate of $80 a year. You can cancel your subscription at any time.*

* If you cancel your subscription, your account will transition into a limited-access Read-Only version of Concord.

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Log In

My saved password on my Mac Safari web browser is not remembering the correct password. Why is this happening?

The Mac Safari web browser has trouble differentiating between the Concord and JSH-Online websites. The browser will auto-fill your JSH-Online password when you are logging into Concord (and vice versa). Next time you have issues logging in, confirm you have the correct password. If you continue to experience issues, please contact us at 617-450-2700, and we’ll be glad to help.

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I used Concord Guest Access because remembering my password on every device is burdensome. Why does Concord keep logging me out?

There are two common reasons Concord might log you out. Concord will automatically log you out if you are inactive for 90 minutes. Additionally, if you switch between devices frequently it could cause a session timeout requiring you to log back in. Check the “Keep me logged in” button on the login screen to reduce these occurrences.

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Reading Rooms

What should Christian Science Reading Rooms do for visitors who want to access Concord?

Reading Rooms should go to concord.christianscience.com and click the Log In/Create Free Account button. From there, Reading Rooms will need to log in or create a free account. Reading Rooms will have the option to subscribe at a limited-time discounted rate or continue with a free Read-only account. No payment method is required unless you’d like to subscribe.

Reading Rooms should maintain customers’ privacy by logging out and logging back in after each visitor use to clear the search data.

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Access from CSPS Products

Do I need an account to access the Digital Edition of the Christians Science Quarterly Bible Lesson in-context?

No. You can access the Digital Edition of the Christian Science Quarterly Bible Lesson using the in-context feature on quarterly.christianscience.com, regardless of whether you have a Concord account or not.

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Do I need an account to access Concord from a Christian Science Journal or Christian Science Sentinel article?

No. You do not need an account to access Concord from these publications. When you are reading a Christian Science Journal or Christian Science Sentinel article online, click on the hyperlinked citation in the text, and it will open in Concord.

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Do recipients of Concord links or shared lists need an account to view those citations?

No. Those receiving Concord links or shared lists do not need a Concord account. Concord links work the same as always.

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Click here to view additional Concord Frequently Asked Questions >>