Concord — Frequently Asked Questions

We can update Concord remotely for all customers without customers needing to purchase new software or update the program themselves.
Our customers are using mobile devices now in more ways than ever before, and we wanted Concord to easily accommodate mobile and tablet use.

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What is Concord?

Concord is a study software tool you can access on the internet which allows you to search ideas and citations from the Bible, Mary Baker Eddy’s published writings and the Christian Science Hymnal. Concord also allows you to organize and save lists of citations for your own research and study.It is a valuable tool in assisting Readers in Christian Science churches in preparing their Sunday and Wednesday services.

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Is Concord available in languages other than English?

The Concord language feature is available for free in a beta stage to search the French, German, Portuguese, and Spanish translations of Science and Health with Key to the Scriptures by Mary Baker Eddy. You can log in to your account and add one or more of these languages in your settings. When you change your language from English, you’ll be able to search Science and Health in that language as well as make lists of citations. You can switch back to English at any time.

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Is Concord a digital version of the Concordances?

No. These two resources are complementary to each other. The Concordances of Mary Baker Eddy’s published writings^*are an incredible study resource. Created in Mary Baker Eddy’s day, they are filled with gems of insight and inspiration. The Concordances are printed study tools which index every noun, verb, adjective, and adverb in her books. Pronouns, prepositions, and conjunctions considered especially significant are also included.

Concord, by comparison, is a relatively recent study tool which uses technology to support a student’s study of the Bible, Science and Health, the other writings by Mary Baker Eddy, and the Christian Science Hymnal. Its strengths are in speed, convenience, and the ability to use other tools not available in Mrs. Eddy’s day to analyze the texts. That does not mean that we view Concord as ‘better’ than the Concordances. They are just different, and we hope students of Christian Science use both.

^* The Concordances include A Complete Concordance to Science and Health with Key to the Scriptures and A Complete Concordance to the Writings of Mary Baker Eddy other than Science and Health with Key to the Scriptures. Customers may also be familiar with the single-bound set, A Complete Concordance to the Writings of Mary Baker Eddy.

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Pricing

How much does Concord cost?

	Monthly Price	Annual Price
Regular	$7.50	$80
Currently Enrolled Student	$5	$60
Gift ^* (click here for more information)		$60

* Gifts may not be given to yourself.
All subscription prices are in US Dollars and local exchange rates will apply for international transactions.

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Is there a free trial?

Yes. Customers will be able to try the product free of charge for 30 days. No payment method is required to use the free trial. At the end of the trial period, you will be prompted to subscribe, or you can continue to use many of the features for free in our basic Read-Only mode when you log in to the program.

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Is this a subscription product?

Yes. A subscription-based product allows us to better support, develop, and improve the product over time by continually investing revenue back into product development, adding features, fixing bugs, and covering our overhead. It also enables us to stay current with technological advances and opportunities, which will be more beneficial to you.

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Does Concord have gift subscriptions?

Yes. Concord offers gift subscriptions, which are offered at a discount.

To give a gift, once you are logged in to Concord, click on your email address in the top navigation bar, then click on the menu option to “Give Concord as a Gift” and follow the prompts.

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What forms of payment are accepted?

For subscriptions within the US, Concord accepts domestic credit and debit cards.

For subscriptions from outside the US, international Visa, MasterCard, American Express, and Discover cards (credit and debit) are accepted.

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Concord & Internet Access

Is Concord still offered as a desktop product?

No. Concord is no longer offered as a stand-alone desktop product. Concord requires an internet or cellular data connection. It works seamlessly with desktops, laptops, tablets, and smartphones.

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Am I able to use Concord when I am disconnected from the Internet?

No. With Internet (and cellular data) available in many locations, customers often have numerous ways to access Concord — via hotspots, smartphones, and even on trains and airplanes.

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Types of Accounts

Subscribed vs. Basic Read-Only Account: What’s the difference?

Search

Create lists

Modify lists

Print lists

Save a list

Play hymns

Login required

Subscribed Account

✅

Free Guest Account

✅

(subscription invitation upon login)

✅

⛔️

✅

⛔️
(deleted when logged out of the session)

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✅

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Canceled vs. Deleted: What’s the difference?

	Search	Create lists	Modify lists	Print lists	Save a list	Play hymns	Login required
Canceled Subscription	✅	✅	⛔️	✅	⛔️	⛔️	✅
Deleted Account	⛔️	⛔️	⛔️	⛔️	⛔️	⛔️	⛔️ (No account exists.)

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How do I subscribe to Concord?

To subscribe to Concord, you must first create an account. Go to concord.christianscience.com and click on the [ Login | Create Free Account ] button at the top. On the next screen, click the green [ Create a Free Account ] button.

Once you have an account, log in to Concord and click on your email address in the gray bar at the top of the page to subscribe.

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How do I renew my subscription or update my credit card information?

Your subscription to Concord will renew automatically every month or every year, depending on which subscription plan you selected.

If you need to update your credit card information, log in to your Concord account and click on your email address in the gray bar at the top of the page to update your subscription information, including your billing address, your credit card information, or your subscription plan (monthly vs. annual billing).

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Cancel my Subscription

What happens to my data if I unsubscribe from Concord?

If you cancel your Concord subscription, your account and data will still exist in Concord. All lists will be locked in an uneditable, Read-Only mode, which means you will be able to view, print, or export your lists, but will not be able to modify them. After one year, we reserve the right to delete your account and its data.

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What happens if my credit card expires and my subscription does not renew?

If your subscription does not renew because your credit card has expired, you can log in to your account and renew your subscription by changing your credit card information under your account profile. If you opt not to renew, your account will remain in a Read-Only mode (see above question for details.)

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Delete my account

Will you delete my account if I’m no longer subscribing?

If you are no longer subscribing to Concord, your account may be deleted one year after canceling your account.

Your account could also be deleted if it is found in violation of our Terms of Service. Please read our Terms of Service for more information about these circumstances.

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How is deleting my account different from canceling my subscription?

If your account’s subscription is canceled, you can still access your lists as Read-Only. If you delete your account, all your data will be permanently erased.

Please see chart under “Types of Accounts”

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How do I delete my account?

You may delete your account in your account profile, by clicking on your email address in the top bar and clicking on the “Delete My Account” option. Before deleting your account, we recommend that you download your data using the tool in your account profile. Once you delete your account, all data will be permanently deleted and cannot be retrieved.

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Technical support

How do I contact Concord technical support?

We offer several online support resources to help you with Concord:

Submit a support request using the Concord Service Desk web form or email us at [email protected].
Browse our Concord Help Center for helpful articles with guidance and instruction on the new features in Concord.
Find all these resources by visiting the Concord Product Support page.

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Features

Am I able to use Concord easily on my smartphone or tablet?

Yes. Concord is built to offer an easy-to-use experience for smartphones, tablets, desktops, and laptops.

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What features are included?

Please visit the product information page to get an overview of the features you’ll experience in Concord. We rely heavily upon customer feedback from our users in the development of Concord.

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Am I able to print lists of citations?

Yes. Printing lists is available in citation-only, book-format, and free-flowing text when using a desktop or laptop computer. Printing directly from Concord is not (yet) available for smartphones.

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How do lists work?

Lists allow you to capture citations in an organized way within your Concord account. Users often create lists on topical research, readings for church, and favorite passages. Once a list is created, you can refer back to it over time, print it out, and send it to others. Learn more about lists.

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How do annotations work?

You may easily attach an annotation to any citation within your lists. This annotation could include text notes, links to other websites, images, or other citations. Additionally, you may apply bold, italics, or underline to your annotation text; notes could also include hyperlinks to JSH-online articles, definitions from your favorite online dictionary, and more. View a short how-to help video on annotations.

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How do I import / export citations?

Import
Concord has a robust citation import tool which makes it easy to import citations lists, readings, old Concord notebooks, and annotations. Click on the Import button within any list to get started. If you need further assistance, please view our video on importing.

Export
In Concord, you may export your list as a PDF, Word document, or plain text file.

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2017 Christian Science Hymnal

Are the hymns from the 2017 Christian Science Hymnal available in Concord?

Yes. Both the hymn tunes and lyrics are available to search and listen.

You must be registered and logged in to access either the 1932 or 2017 Christian Science Hymnals.

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Concord Guest Access

Will Concord Guest Access still be available?

Beginning February 8, 2024, Concord Guest Access is accessible only after creating and logging into a free account (email and password). To learn more about these changes click here.

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View Guest Access Frequently Asked Questions

Read about the changes to Concord Guest Access: View FAQs.

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Concord Privacy

Concord was built using a number of industry-standard security systems to protect your data. These methods take many practical steps to avoid the common issues that trouble many services on the Internet. To learn more about Concord Security, Privacy, and Strong Passwords, please click here.