We get many questions from users about Concord. Often we get the same question from multiple users. This help center, or online library of how-to articles, exists to help guide customers by providing answers to frequently occurring questions about Concord’s features and functionality. It is accessible to you during weekends, holidays, and non-working hours when customer service is unavailable.

Browse the article titles below for information about the new Concord program.

Please note: when you click an article link, you will be taken to the separate website where we curate and store our online Concord help articles.

If you don’t find an answer to your question or need additional assistance, email [email protected] and a representative will respond soon. Thank you!